Reference

Terms That Govern Your Account on dun55

These terms set out how your account works, what we expect from you, and what you can expect from us. Access to dun55 depends on local law and is available only where permitted in your region.

Account RulesPakistan EligibilityJazzCash & Easypaisa TransactionsData HandlingContact Rights
dun55 Terms That Govern Your Account on dun55
ACCOUNT PROTECTION

How We Handle Your Data and Account Security

We collect only what we need to run your account — registration details, transaction records, and device identifiers. Data is stored securely and is not sold to third parties. You can request a summary of what we hold by contacting support with your registered account details.

Data Retention

We keep account and transaction records for as long as required under applicable rules. Once that period ends, data is deleted or anonymised from our active systems.

Cookies and Tracking

We use cookies to keep your session active and remember your payment preferences. You can adjust browser cookie settings, though some features require them to function.

Account Security

Each login uses OTP verification to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock your account while investigating.

Rights and Requests

You have the right to access, correct, or request deletion of your personal data. Send a written request to support with your account ID and we will respond within a reasonable period.

LEGAL CONTACT

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, want to request a copy of your account data, or need to raise a formal dispute, our support team is here. We handle legal queries separately from general account help — flag your message clearly so we route it to the right place.

Live Chat Open the chat window in your account dashboard to raise a legal query. Flag it as a terms or data request so it reaches the right team without delay.
Email Support Send written legal requests to our support address. Include your registered account details and describe the clause or rights question clearly for a faster response.
Account Help Centre The help centre covers common terms questions, data access requests, and account closure steps. Check there first before sending a formal written query.

Common Questions About These Terms

These answers cover the terms questions we hear most often from Pakistan accounts. If something is not addressed here, reach out through the live chat or email channels listed above.

These terms apply to anyone who opens and uses a dun55 account. Access depends on local law and is available only in eligible regions where the platform operates.

Yes. Send a written request to our support team with your registered account details. We will confirm what data we hold and provide a summary within a reasonable timeframe.

We retain records for the period required under applicable rules, then delete or anonymise them. You can ask our support team for more detail on the retention period before closing.

We notify you via your registered account before a change takes effect. Continuing to use your account after that date means you accept the updated terms.

No. Payment method does not change your rights. All deposits and withdrawals via JazzCash, Easypaisa, or Raast follow the same account verification and terms as any other method.

Contact support via email and flag the message as a formal dispute. Include your account ID and a clear description of the issue. We handle formal disputes separately from general queries.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.